Users complete approved admin tasks instantly - no tickets, no waiting for IT, no standing admin rights. Only the task gets elevated. The user stays standard.
Remove local admin rights for everyone and suddenly routine tasks like software installs, updates, and printer setup start flooding the helpdesk queue.
Routine installs and updates get filed as support requests.
IT spends real time on low-value, recurring privilege asks.
Employees stall until an approval or remote session comes through.
Some teams keep standing admin access purely to avoid ticket volume.
Policy-based elevation handles the routine requests automatically. No tickets, no waiting on IT.
Trusted applications and admin tools run elevated whenever required, by policy, not through helpdesk tickets.
Users complete approved administrative tasks independently, without ever raising a ticket.
Endpoint privilege management elevates the application, not the user.
Manage elevation rules from one console, deployed consistently across every endpoint.
Elevates privileges only when a request matches a defined policy:
Only pre-approved apps and system tools are eligible for elevation.
The specific task is elevated, not the user account behind it.
Policies define exactly which users or groups may perform which tasks on designated devices.
Automating repetitive requests improves first-contact resolution and cuts cost per ticket.
Operations can scale without proportionally growing the helpdesk team.
Significantly fewer helpdesk tickets. Instant, self-service access to complete approved tasks.
Least privilege enforced without user friction. Complete audit logs for every elevated action.
Lower workload and operational costs. Helpdesk freed for higher-value support work.
Automated, policy-driven elevation — the security benefits of least privilege, without the helpdesk burden.
