Privacy Notice

Privacy and Cookies Policy

Securden, Inc. ("Securden", "us", "we", or "our") considers your online privacy very important and is committed to protecting it. This Privacy and Cookies Policy ("policy") describes our practices regarding the collection, use, and disclosure of Personal Data from the users of the websites of Securden and our Affiliates, including https://www.securden.com/ (the "websites", "service"), and related products and services.

By using the website or by submitting Personal Data, you expressly agree to the collection and use of information in accordance with this policy.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • any other non-public information about you that is associated with or linked to any of the foregoing data
  • Cookies and Usage Data
Following are some specific scenarios in which we collect personal data:
  • If you request a download or demo or technical assistance, or complete any web form such as registration form or other marketing forms on our website, we may collect your name, address, telephone number, title, company name, company size, company industry, IP address, and/or email address.
  • If you provide us feedback or contact us via email (for example, in response to an employment opportunity posted on our website), we will collect your name and email address, as well as any other content included in the email, in order to send you a reply, and any information that you submit to us, such as a resume.
  • When you contact our technical support team, we collect information about the contact method you use, such as your email address or phone number, as well as technical information pertinent to resolving your case.
  • If you purchase a product or service from us, we collect your name, billing and shipping address(es), telephone number, company name, email address, credit card information, and information about the products you purchase.
  • In addition, we may collect personal information disclosed by you on message boards, chat features, blogs and other services or platforms to which you are able to post information and materials (including third party services and platforms).
  • If any of our websites require creation of an account, we will collect user names and passwords.
  • When you participate in one of our surveys, we may collect additional profile information such as your name, location, your company and details regarding your use or opinions of our products and services.
  • We may also collect Personal Data from you via the products, services or at other points in our websites.
  • When providing personal data, you acknowledge that you are at least 18 years of age.

Usage Data

We may also collect information how the website is accessed and used ("Usage Data"). This Usage Data collected by our servers (which may be hosted by a third party service provider) may include information such as your computer's Internet Protocol address (e.g. IP address - a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • We use cookies and similar tracking technologies to track the activity on our website and hold certain information and ultimately provide you with a more personal and interactive experience on our website.
  • Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. We may also use third party tracking services via the use of Cookies, such as Google Analytics and others, to track and analyze such information from users of our websites, Products and related services, and such third parties may use Cookies to help track user behavior.
  • Cookies are also used to track affiliate marketing referrals. This shows us which of our online marketing channels are effective and allows us to reward external sites for directing you to us.
  • These cookies may be used to deliver advertisements more relevant to your interests and limit the number of times you see an advertisement. These cookies are placed by advertising networks with our permission. These cookies enable us to share personal information such as your name, address, telephone, IP address, or email for targeting purposes.
  • We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our website or access your account on our network.
Examples of Cookies we may use:
  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Persistent Cookies. (which stay on your computer until you delete them)
  • Security Cookies. We use Security Cookies for security purposes.

Persistent Cookies can be removed by following Internet browser help file directions. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Use of Data

We use the collected data for various purposes:

  • To respond to requests that you make
  • To provide customer care and support
  • To notify you about changes to our products and services
  • To allow you to participate in interactive features of our website when you choose to do so
  • To carry out our obligations arising from any contracts entered into between you and us
  • To provide you with the information, products and services that you request from us;
  • To provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about
  • To determine your location for purposes including, but not limited to routing you to the appropriate Securden staff when you have questions or need assistance
  • To send you administrative email notifications, such as security or support and maintenance advisories
  • To make telephone calls to you, from time to time, to solicit your feedback or respond to requests made by you for products and/or services
  • To send newsletters, surveys, offers, and other promotional materials related to our websites, products and services and for other marketing purposes
  • To provide and maintain the website
  • To provide analysis or valuable information so that we can improve the website
  • To monitor the usage of the website
  • We may create anonymous data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We may use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Websites and improve site navigation. Securden reserves the right to use and disclose such anonymous data to our trusted third party companies for those purposes.
  • If you provide feedback on any of our Websites, products or services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Data. Securden will collect any information contained in such communication and will treat the Personal Data in such communication in accordance with this Privacy and Cookies Policy.

Transfer of Data

  • Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
  • If you are located outside United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to United States and process it there.
  • Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
  • Personal Data collected within the European Economic Area (the "EEA") may be transferred to countries outside the EEA however we will take steps to ensure that your personal information will be afforded the level of protection required of us under applicable data protection legislation and this policy.

Disclosure of Data

We may share some of your Personal Data with our parent company, or any subsidiaries, joint ventures, or other companies under common control with us (collectively, "Affiliates"), now or in the future, to facilitate the provision of our products and services to you, in which case we will require our Affiliates to honor this Privacy and Cookies Policy. If another company acquires all or substantial part of Securden's equity or our assets, including by way of merger or bankruptcy proceedings, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy and Cookies Policy.

Legal Requirements

Regardless of the choices you make regarding your Personal Data, Securden, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Securden, Inc.
  • To prevent or investigate possible wrongdoing in connection with our products and services
  • To protect the personal safety of users of Securden, Inc. or the public
  • To protect against legal liability

Disclosure to Third Party Service Providers

Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to other entities. However, we may employ third party companies and individuals to facilitate our Service ("Service Providers"), to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; to process employment applications; to provide the Service on our behalf, to perform product-related services or to assist us in analyzing how our website or products are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Controlling Our Use of Your Personal Data - Your Choices

  • You have the rights to contact us regarding the collection, use, and sharing of your Personal Data. You can write to us about changing, deleting, or updating any of the personal data you have provided to us. To do so, please contact us at privacy@securden.com . Please note that when you request deletion of your Personal Data by us, we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements) or we may instead choose to suppress your Personal Data rather than delete it in order that we can retain enough information to ensure that your preferences are respected in future. When we delete any information, it will be deleted from the active database, but may remain in our archives.
  • If you wish to unsubscribe from any of our mailing lists, write to us at privacy@securden.com

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links to Other Sites

Our website or product or service may contain links to other websites or of embedded media from third party sites such as YouTube, that are not operated by us. Such links and media are for your convenience and do not signify our endorsement of such other website or location or its contents. If you click on a third party link, you will be directed to that third party's site. During this process, other websites might be collecting your Personal Data, including through the use of Cookies. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Please be aware that the terms of this Privacy and Cookies Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us at privacy@securden.com . If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy and Cookies Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  • Please note that at all times you are responsible for updating your Personal Data to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy and Cookies Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our Websites, products, or services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at privacy@securden.com

Effective date: October 09, 2018